I've been with Anna for many years now but this was my first time with Shary - Esthetician for a PRP Facial. I was quite impressed with Shary and her knowledge about the rejuvenating effects of PRP with microneedling. The procedure was quite intense but was not painful. Shary took great care to make sure my face and neck were numb before starting the process. I did feel some pain on my neck at one point, but Shary quickly stopped and moved on my face. This is not a relaxing facial, but the benefits outweigh any discomfort I have experienced. I like the fact that this treatment is all natural without adding medications or fillers to my body. There is a definite recovery time. I didn't go anywhere for the first 24 hrs, as explained by Shary. I purchased the post procedure skin care pack which was very helpful during the recovery period. I am 58 years young and will hopefully continue to feel youthful with the help of Anna and her wonderful team.